Outsource or grow your call center in-house
What is Call Center Outsourcing? The business approach of employing a third-party organisation to handle your company’s customer service is known as call centre outsourcing. Some of the most frequent call centre outsourcing services are With the economy improving, many businesses are considering expanding their operations and considering call centre outsourcing. The subject of “What…
Top 10 Reasons to Hire a Call Center Outsourcer
[et_pb_section fb_built=”1″ _builder_version=”4.9.10″ _module_preset=”default”][et_pb_row _builder_version=”4.9.10″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.9.10″ _module_preset=”default”][et_pb_text _builder_version=”4.9.10″ _module_preset=”default”] Creating an in-house multi-channel contact centre is costly. It necessitates capital expenditures in terms of facilities, equipment, technology, and human resources. Outsourcing allows many businesses to better control expenses and improve customer satisfaction. Read on to learn ten reasons why outsourcing call centre operations…
How can you secure your company from cyber attacks?
Cyber attacks are no laughing matter, and they appear to be occurring more frequently and with more impact on enterprises. Consider CryptoLocker, a ransomware virus that effectively shuts down your business by encrypting data and keeping it captive until you pay the promised ransom. Worse, the WannaCry virus encrypts your data and then spreads it over…
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